5

Amazing staff! Only a day and a half to replace sub frame, gave us a rental car for free! Can't beat this place.

5

LONG POST SORRY! I have never met a more friendly, professional group! I was new in town and had to look for a mechanic because my 2005 Mercedes indicator light said it was time for my oil to be changed. Now you might ask why I didn't just take it to the dealers to get it changed and my answer to you is, "Have you seen what they charge for services there?" From the moment I called, Tony was very apologetic about putting me on hold, (which was not long AT ALL), I explained what I needed and he got me an appointment in 2 days! I came in and was immediately met by these awesome people! They told me the process and when they were done they came out and gave me the run down on my car, complete with a diagnostic with pictures sent to my phone! Talk about high tech! I was in and out in an hour but in the time that I was there I saw them interact with other customers in a honest and forthright manner explaining what they believed would be the best course of action for their vehicle. Even if they believed it would be an expensive job or not to their advantage to have it repaired, they were totally honest. I could go on and on about them but I think you get the message. They are a good group of mechanics that care about their craft and are in it because of their love for what they do. I would highly recommend them and I look forward to a long relationship with their business. If I would have one suggestion it would be to get their name changed on the website, because it's still listed as Jay's. That's how I found them I called the number and asked for Jay and was told he had retired. Well his successor truly has carried on his legacy of being honest, and friendly. Thank you for putting my mind at ease and doing a great job on my car. P. S. I WAS NOT PAID FOR THIS POST NOR DO I KNOW ANYONE WHO WORKS HERE OR THEIR FAMILIES! My profession was that of hiring personnel and I.can tell you that this place is one of the best when it comes to service organizations.

5

Fixed the car I took in for less than expected, then jumped my other ride for free. Friendly and helpful.

5

Rapid, economical, and courteous!

5

Top quality service.

5

My car was in and out and the guys even tried to replace my key fob battery but they didn’t have the battery on hand. Thanks for trying though!

1

I took my truck in thinking they could diagnose a very common 4wd issue. They had my truck for two days, didn't fix anything or offer any information on what they did to diagnose the issue. After asking multiple times of their findings, they would not offer me that information. I decided to leave after them saying it would be another $400 to further diagnose the issue. Before I left I had to pay a fee for their labor. Now my anti-lock brakes system light is on and it's stuck in 4x4 HI. Immediately I turned it off and went back inside and explained to them what happened, Tony came out with a obd11 reader and just cleared the codes and said if I still had issues to call bank and talk to him. Nah, I'm good, I will take my business elsewhere. I don't think this a very honest shop, despite the nice reviews they have. Posting reviews is not something I usually do, but this will make the start of it because I was totally disgruntled going here.

5

Always get quality service!

5

I’ve been very impressed with this garage after just a few visits. I’ve known Daniel (at the Front Desk) for many years and I consider him a friend. Our relationship has developed over the years because of trust and good care. The service The Garage in Renton has provided has been very good- from major engine services to minor inspections. You can trust them, they are friendly, reasonably priced and they do good work- isn’t that what we all want? They also have a cozy, clean seating area- another plus!

5

This is the cleanest shop I have ever scene. They do very good work and have taken great care of my 65 and my 03. They stand by their work and don’t oversell services that aren’t needed. Super ethical and kind which is hard to find these days.

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