Renton Auto Repair

My clutch went out and needed to replace it. I called different shops to try to get an appointment. The garage was really the only one that from initial phone conversation felt like a good customer service experience. Once i brought vehicle in i felt reassured as the shop looks clean and seems organized. The person i dealt with (Daniel) was calm and really seemed to have a sense of empathy throughout. In other shops ive been to sometimes you get a sense that they are super busy and dont really have time to explain or be nice or show empathy. The garage finished the job a day early and my vehicle drives great now. They guarantee this work 2 years or 24k miles. I expect clutch to last another 130k miles. If i do have to use warranty and not up to standard ive experienced so far i will update this review. As of 1/6/23 i will use this shop for any other vehicle work.

Excellent customer service and work... thank you

They always do a great job! Wouldn’t take my cars anywhere else ! I recommend them always to friends & family.

Staff got my car into the shop quickly to do the repairs I needed. An assessment was done of other things needing attention and I was offered the choice to include various service items or decline them and wait until later if they were not critical to safety. Staff kept me informed during the repair process and there were no surprises at the end. Excellent customer service! Any car repair is expensive these days, but one reason is because The Garage staff uses premium quality replacement parts, employs expert repair technicians, and takes no shortcuts. As the old saying goes, you get what you pay for. The brakes on my car now work perfectly!

After a TickTok trend showing kids how to break into cars and went viral, our car was stolen for a joyride in the middle of the night. We found it a day later, but it had a broken window, a trashed interior, and a torn-up steering column and ignition. The folks at the Garage came recommended by our insurance claim rep, and they didn't disappoint. We received friendly, prompt service on an issue that's affecting thousands of folks right now. Some of these vehicles take months to turn around due to parts, but the Garage got my car back in a little over three weeks. I can't speak much about the affordability, as it only cost us our deductible, but I still recommend the Garage based on everything else!

Great fast service! Awesome staff and quality work.

Great service here! Very friendly! I got my 2015 Jeep Wrangler regular maintenance here, in early December, and searched online to find the store. Just gave a shot at first. But it was really great experience. Friendly and helpful service. Good/ fair price than other store. They take care all stuff and call you to confirm if they find more problems you have not noticed yet. Strong recommend to them. If you do not understand your vehicle, trust them and they can give you great advice! Will be there another time

Daniel is very kind and professional! Prompt service on my vehicle! I will use them again for service/repairs!