Will be coming back for future work! Personable and straight forward about what needs to be done and what can wait, due to finances.
Reviews
Knowledgeable, honest, and thorough
When I go to The Garage for my car issues, I know that my vehicle is in good hands. They give the best attention, solve my car issues very well and treat you like family. Daniel at the front office serves the customers exceptionally well. Dan is also very helpful. I am thankful that I have a repair place that i can take my car without any fear as they serve the customer with honesty and integrity. he
Thank you, Sujatha! We’re thrilled you trust The Garage in Renton with your vehicle. We’ll be sure Daniel and Dan know how much you appreciate their exceptional, honest, family-like service. We look forward to welcoming you back!
I’m so happy I found The Garage to take care of my car needs. They are so professional and caring! I can always trust them and know they won’t over charge for their excellent services.
Kathy, thank you for your kind words! We're thrilled you trust The Garage in Renton for professional, caring service and appreciate your recognition of our fair pricing. We look forward to caring for your car again!
Very professional and honest - let me know what was necessary and what wasn't and even advised against certain repairs. Will definitely be back!
Wolf, we appreciate you highlighting our honest approach and clear communication about necessary repairs. We're committed to keeping things straightforward and look forward to helping you again.
"Above and Beyond," Tony and Team put over 100% into their services. We are so grateful we found "The Garage" five years ago. They have helped our family get back on the road many, many times. Strong ethics, excellent service = Best Garage Ever! Thank you, Thank you!
Kirsten, thank you for your heartfelt review and five years of trust! We're honored to support your family with ethical, excellent service. Everyone at The Garage in Renton truly appreciates you—thank you!
Always very professional and honest and they do great work. I've been very happy with the Garage services.
Professionalism and honesty are at the core of what we do, so it's great to hear that reflected in your experience, Keth. We're happy to know the work has met your expectations consistently!
Lester, we appreciate you taking the time to leave a 5-star review on October 26th. Our team at The Garage in Renton always strives to deliver top-notch service that meets your expectations.
I went in for brake replacement because I’d been hearing a squeal. Upon inspection they let me know that my brakes were actually fine, but there were a couple of other more critical repairs that were needed. I really appreciate the way they clearly communicated with me about what I should be considering in order to prioritize the repairs and helped me create a plan to complete those repairs over the next few months. This was my first time there, and I think I’ve found a new “garage”. The only reason I give 4 stars is because the one time there was one lapse in communication, it had to do with the overall process. I dropped my car off at 9am, and when I came in they likely knew that they’d have my car overnight if I wanted any repairs to be done. There’s an inspection that was completed by mid afternoon, then they tell you what they found and won’t start any of the work until you get back to them. By the time we figured out the repairs it was late afternoon and too late to start working on my car. So they held it overnight and called me by mid morning the next day to tell me it was done. This was ok with me because I didn’t need my car that night, but if I did, this might’ve been a major inconvenience when I’m thinking that I’m bringing my car in for brake service and thought it would be complete that same day. The end result was better than I expected, so I’m mostly stating this so others know the process, and/ or, that gets communicated better to clients. Otherwise, the staff is friendly, knowledgeable and highly communicative. I will definitely be back.
Tascha, we really appreciate how you noted the clear communication about repair priorities and your thoughtful suggestion on setting expectations for timing. It means a lot that you noticed the effort our team puts into being friendly and knowledgeable, and we’re glad you found a new “garage” with us!
I am so happy to have finally found a garage I feel I can trust. Daniel and Tony were friendly, helpful and professional. They kept me informed of everything that was happening, and the price they quoted was the price I paid. No upselling, or unnecessary costs. I will be returning to The Garage for all of my car repairs.
Julie, thank you for the wonderful review! We’re thrilled Daniel and Tony provided friendly, professional service with clear updates and transparent pricing. We truly appreciate your trust and look forward to welcoming you back to The Garage in Renton.