Always support your local businesses. First let me say these guys seemed great, friendly and knowledgeable. I would recommend them. And now… the rest of the story. I brought my truck if for wheel and steering issues. That being said… with the “inspection” photos were provided to show that indeed the steering rack was leaking and the engine was leaking. However, when it came to the issue I came in for… I have no doubt they diagnosed the failing wheel bearing correctly but if it’s bad enough that they recommend that I not even drive it home. For this roughly $2K estimate (I have no issue on the price) there were no photos of the failing bearing. I’m sure there are good reasons for this I just thought it seemed careless. Maybe a new tech. Maybe just something that slipped through the cracks with the pressure of turning those vehicles lifts. In any event I kwould recommend them. The best customer is an educated customer. Don’t be afraid to ask questions. If something doesn’t make sense? Ask. Communication is the key, like with any relationship.
Thank you for taking the time to leave us your positive feedback, Christopher! We always strive to be an honest, trustworthy shop. We appreciate the recommendation and for choosing The Garage in Renton! We hope to see you again in the future for your automotive needs!
- The Garage in Renton